Perfect... they did everything all l had to do was to put on my new number plates. Received the number plates two days after ordering.
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
Just very friendy, very reactive, very efficient from beginning to end. All very satisfied all along, already recommended to friends.
C35 EAN
Amazing experience, first time sorting a number plate, very efficient, good communication..... would definitely get a plate through National Numbers in the future.. Thank you
I bought my plate through national numbers, they bid for me as it had to go through a dvla auction, they was lovely to talk to on phone and quick after the auction I had my plate. So I would defiantly recommend using them.
Excellent professional service. We were worried about sending off our log book to strangers but they reassured us and assisted us right through the process. Payment was very speedy. Many thanks to the whole team We would thoroughly recommend.
MY53 RSS
Paul and all other staff members are really friendly and helpful :) my plate arrived quickly as well as my certificate and they were fully on board to give me advice and help. Huge thumbs up! Will recommend to friends and family :)
I dealt with Craig over the Phone during the auction. Clearly spoken over the phone and gave me a ring several minutes before the auction took place. Much appreciated, won the bid.