9 KEB

Sold our number and really happy with price agreed with NN. Whole transaction start to finish took 5 weeks - little longer than expected but happy nonetheless. I'd completely forgotten our number was listed for sale with NN then got a phone call out of the blue from Adam asking if we would sell for an offered price which we were happy with. Was a bit of a leap of faith completing the paperwork and handing over control of our number to NN but it worked well and no real hassles. We had to chase up a couple of times (dealing then with Ryan) - seemingly although the buyer had paid a deposit he/she hadn't come through with his/her paperwork and NN was waiting on him/her. Ryan called the buyer and obtained confirmation he/she was going through with the deal then Ryan called us back and advised he would send off our paperwork to DVLA and then send us our cheque - which he did - thank you Ryan. So all-in-all a good deal - we're happy - just the communications from NN side were a little lacking when things got slow - we had to do the chasing up calls (2) but Ryan certainly grabbed hold of it and brought it to a good conclusion for us.

Everyone i dealt with was very pleasant and helpful, the whole transfer process was smooth and easy. Very happy to recommend.

Excellent service, got the price suggested and paid in a timely manner.

I purchased a plate from NN back in June of this year. I then went on to buy another. I did complain at the time as the advisor was extremely rude and I decided not to purchase. I was told however should I change my mind and come back I could perhaps be given a discount due to the poor experience I had. Everyone deserves another chance so I emailed this month and dealt with Jill. Her customer service was exceptional, she replied immediately to my email and followed this up with a call at a time that was convenient for me. She was thorough, honest and there was no pushy sales tactics. I've bought yet another plate and will more than likely return for a third in December. I will be going directly to Jill !! Fab service thank you NN and thank you Jill !!

Excellent no hassle service.

It all seems to have gone well, I have not used it as yet so can only say the paperwork arrived quickly.

Very fast plate delivery still waiting for notification of ownership.

Very straight forward and excellent service.

Easy, straight forward and helpful staff.

Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.