Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
V444 SUE
Excellent service
I cannot recommend National Numbers highly enough. Their service is second to none. This is my third purchase from them. From beginning to end they were totally transparent about the process and the costs. They purchased a cherished plate on my behalf from the DVLA auction and did so at an mazing price!! I dealt with Phil McCarthy and he was totally outstanding! Make them your first choice and I know you won't be disappointed!!
XX58 RON
Excellent customer service and made purchasing my number plate stress free.Would highly recommend.
Y21 HDG
It would have been nice to have had the option to have a nice presentation certificate like some other companies do as it was purchased as a birthday gift
EC67 DAN
My purchase of personalised plates was so straightforward which I wasn't expecting. Dealt with Paul on ext 195 who was very helpful. Would recommend. Thanks
MR05 UZY
I had an issue and it has been dealt with beyond my expectations. Very helpful and polite. Will definitely use this company again.
Process was incredibly easy. Exemplary after sales service. Debby kept me informed with multiple emails and answered several queries nigh on instantaneously and everything occurred as stated. Nice touch. Top tip though: if you're going to use the number plates supplied (in my case for a bike) make sure you request size of plate applicable. Mine was too large but this is in no way attributable to National Numbers. Thanks guys.
T999 EMX
Great service, number plates arrived very quickly after purchase, overall impressed and very happy.