Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.
Simple, quick and easy. Job done. The only slight negative is I felt I had to chase them a couple of times to be kept informed of progress. Overall however worked well and got the plate I wanted.
JG54 JDG
Great company to deal with. Easy to contact, great communication, called back at a suitable time as I was at work when they called the first time. I bought a plate as a gift and was able to have everything sent to me so the gift could be a surprise. Very helpful and received everything very quickly. I would use again and recommend
Brilliant service, very helpful and I was surprised at how quick it was. Thank you very much
N17 JWN
Faster delivery
JTS 7X
From initial enquiry contact through to completion, the service was wholly professional and made very easy. Excellent communication throughout the transaction. Have already recommended to a friend who has since has a similarly positive experience.
LR03 CAD
Really easy to deal with and very fast delivery thank you have one happy fella
Very pleased and impressed with National Numbers service. I was purchasing a cherished plate. Dealt with Lenny and Dan in the sales team who were very responsive, always made themselves available and both kept me posted on progress of the transaction. All related documentation was processed quickly and efficiently. Organisation recommended.
G4 ALB
Excellent service provided.
TU11 YYU
I bought my new number plate and received an email telling me that my purchase had gone through, but I would have to wait for confirmation of my purchase (as the number cannot be guaranteed). This was to be expected as you cannot guarantee a number based on the website stock of private plates. Unfortunately I did not receive a confirmation email telling me I had secured the number plate. I called the contact number on the website and I was dealt with by a very pleasant lady who confirmed that my bid was successful and it would be posted to me shortly. It arrived the very next day and I can only say that I was extremely happy with the service that I recieved. I would definitely recommend this company as their customer service was excellent. My only criticism (positive not negative) is that it would be nice if an email was sent to determine wether my purchase was successful or not. It left me slightly anxious as it was a very special number to me. Apart from that one thing. The company have been excellent. No complaints. My number is with me ?