First contact was good and helped me find number plate that was personal, I was looking at another number at the time. The pack that came out was generally good but lack of clarity as to how much the total should be when extras added. Phone call queries handled well and generally available after a few rings. Would recommend to others.
This was not the easiest company to buy from and it appears that not all numbers listed are actually for sale. We did complete the transaction on the third number I tried to purchase. The problem with the other two appeared to be that the seller did not respond to National Numbers. However, no-one told me, the customer. Several weeks after making an enquiry I had to phone up to find out what was going on, no news so we tried another number and the same thing happened. Once we did agree a deal on the third number the process worked smoothly but apart form the original email no further communication until I received an invitation to complete this survey. I buy frequently on -line and most companies send emails - even if they are automated - to keep you informed of delivery etc. The process worked, the price was competitive but it is a bit disappointing as a cherished number plate is a luxury item and you need to have a good buying experience but it was not.
Sold my plate through National numbers, took care of all the paperwork and got a fair price for my plate. Would highly recommend them and would have no problem in dealing with them again. Thanks guys.
P6 YRA
With the post at the moment there had been a delay but Marty gave me a call explaining what the issue was in these crazy times, and that's all you can ask for. After having a chat, even though it was no fault of theirs they did all they could for me!! Couldn't ask for any more from a business than what they have done for me. Genuine transparent company.
Thank you for sorting out my plate it is an awesome number plate! Perfect match for my name "Ovais" - OVA11S Keep going outside to look at it, i can't believe its mine now! Big thank you to national number for sorting out and for the brilliant service, quick response by email for a deaf person, normally it's hard to communicate! It nearly went to auction i was so worried about losing the number plate so i got it now!! thanks for sorting out with DVLA, everything is smooth now Thanks again Cheers Ovais Khan
TS 1700
2 nd time selling my number plate and they have always kept in touch and things have moved smoothly
BW69 JML
Great service and very helpful throughout the process. Would recommend without hesitation.
R4 OAH
I had an excellent customer experience with this company from the very first txt message to the last telephone call, very professional and thorough in job