9 XCP

So calm and polite on the phone it made the transaction pleasant. You did not feel you were just a number.

Excellent service

quick delivery of numbers

I had the added problem that I was buying the reg but not collecting my new to me but pre owned car for another couple of days. Gwen at new reg steered me through that and made it really easy for me. Paperwork, documents etc, everything sorted in a couple of days. Thanks John :-)

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

The folks at National Numbers are very friendly and helpful! Everything is sorted for you. Received the plates the next day after the transfer was complete. A previous plate I purchased from a different website took weeks to get sorted but the service with National Numbers was first class!

Very helpful, and very good service, would definitely use again.

The process of buying the number was smooth and efficient but it was not made clear that the £49.99 that was paid was not for national numbers to do the complete transfer.

Would highly recommend. Transaction was easier than I expected and communication was excellent at all stages. The people I dealt with by phone/email were very responsive and gave clear information on what was happening, next steps etc. I never had to chase up, they were always one step ahead and letting me know what was going on!

Excellent and quick service