This was my first time using national numbers. They explained the buying process and in my case the timed auction procedures etc and took my deposit but then didn't send the auction documentation through. I called, it was sent and I returned the completed forms for the auction my plate was due in. But then there was no more communication so when the auction started I wasn't sure if the bids I could see going up via the website were mine or not. When I called, they always answered and with the exception of the initial paperwork hiccup, everything went perfectly smoothly. Maybe I was worrying needlessly, but the occasional email update to inform you that each stage has been completed would provide that little reassurance that everything is on track. Would I use them again? Yes, absolutely.
G9 RWN
Great experience
D19 CKY
Very good quick service only complaint was getting in touch with admin phoned three times told 2nd in Que on phone 5 mins only to have phone put down on me so called phone number to buy put straight on phone strange one pound a minute
S19 LTJ
Very good service
Many thanks to Eric who bid for me and won at a very good price , kept me in touch with what was going on would contact again if needed