Very pleased with the entire transaction and service- My husband was delighted to get his number plate and relevant paperwork well before Xmas- thank you.
V5 RJM
Very Simple Process
DW55 HUG
Brilliant and so helpful guided me every step of the way. Timescales were spot on just so easy to deal with
GNA 1A
Excellent, very trustworthy company... they provide a very positive and genuine service... Very happy with the customer care received
PAR 41N
Friendly knowledgeable staff, they did everything they said they would.
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
PG09 PUG
Outstanding service, process was completed extremely quickly. I was kept informed of progress. Extremely friendly and helpful staff. This is how customer service should be.
PJ54 MUN
Excellent and with no fuss - just straight forward. 5 stars from me.
WB51 TES
Speedy payment, straightforward paperwork, thank you