AA76 JEO

excellent easy site to use and number plates arrived quickly followed by certifacate

Great service.

Excellent from start to finish

We had forgotten about my mother-in-law's personalised number plate which we put on retention over 18 months ago. National Numbers got in touch to ask if we still had it and wanted to sell it. They were helpful from the start and after sending off our documentation late on Monday, we were kept informed through e-mail and we had the agreed sum of money in our account on Thursday. Great service and I'd recommend.

Very easy process

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Over the moon and fast to receive my plates

Great experience

Brilliant service and quick ,Paul Great customer service.

Bought my plate online and a problem occurred .Phoned to check what the problem was and was dealt with by Jill. The problem was unable to be traced straight away.Jill noted my number and said she would check everything out and would return my call to confirm everything was alright. Fair enough within ten minutes Jill was back in touch not only to confirm all was well but also to state that she had put the relevant paperwork In the post for me. A most professional and charming lady. An asset to your company.Thank you. E.Morgans