Pleased with the outcome as National Numbers negotiated with buyer to increase initial bid to a level that I was satisfied with. Their service and professionalism is excellent.
Bad initial experience - but since put right. Originally disappointed with the poor response to my enquiries - so reflected this with appropriate feedback. Happily, they then responded more positively and today I was able to acquire a suitable plate within my time frame and budget. So, good news all round.
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
J555 UTA
A simple and straight forward procedure.paperwork arrived on time, still waiting for the plates.
Easy and quick process - one week - and proceeds in my bank account!
F6 CAG
My number has been up for a while and I had almost forgotten National Numbers had it advertised. A reasonable price was negotiated and everything went very smoothly and swiftly, less than 3 working days from offer to cash in the bank now that is a result so thank you National Numbers.
SW14 NNT
Very good priced and fast transaction, waiting on Receipt still but I would definitely use again
M22 NDJ
Excellent service, easy to use, clear explanations and easy check-out process. Quick delivery of the number plates and associated documents. Would use again when I look for my next private plate!
K11 ONG
The service I received was very good and competent and I was very pleased to receive my documents from DVLA as promised.