Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
NATIONAL NUMBERS was a easy process I Received my number plates within two days now received my V750 for the registration Defianlty recommend quick & easy
P100 OES
The actual service of getting a personal number plate is good however people over the phone need customer service training as they sound miserable and don't feel they would go the extra mile fo a customer.
L19 RHO
Very helpful, Great customer service and fast delivery.
DJ06 DDJ
Smooth transaction , highly recommended
L400 TYF
Very good service. Probably more name and number options than any other website.
C14 HMG
Excellent service, fast, easy and professional. Thank you for making the whole process painless and trouble free.
DEV 38C
fully understood the system from explanation received. paid money, got the plate & refund of any overpayment. thanks
This well organised number plate company is first class, excellent communications with a very helpful telesales team. Alistair guided me through my first purchase with this company, no problems at all. Many thanks Alistair for your advice and a true professional in your field.
Started with a phone call to verify I was still wanting to sell my plate, then a verbal offer whi ch when accepted was followed by an email offer and paperwork. 2 Forms to fill out and post along with the retention certificate. Sum agreed was deposited in my bank account 9 days later. Can't fault the service - very easy and very happy with the price the plate achieved. National Numbers gave us a professional and efficient service.