AVI 1909

Hassle-f ree, straight forward service, excellent!

Great site and very efficient service.

Excellent customer service and very helpful and quick. Everything was done for me.

Purchased a private Reg used the fastrack service and it was very quick and efficient would recommend

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

It would have been nice to have had the option to have a nice presentation certificate like some other companies do as it was purchased as a birthday gift

NN approached me to see if I was still willing to sell the plate, that I had bought ages back with two others and did not really need so had put up for sale. As no one had come forward I thought I would use it, so I had, only a few months ago, put this on a vehicle. Nevertheless I was happy to sell at the price I had asked a year ago. So from that point of agreement to sell, it was straight forward. As stated within 2-3 weeks, timing reliant on the DVLA turning round the paperwork (and the DVLA being busy around 1st March with new registrations I guess) and issuing the replacement V5c, I have now received payment and I am a satisfied customer!

Good service

From the very moment I contacted them. Correspondence and transfer of documents was also swift. They were polite at all times.

Pleasant easy transaction.