AYA 11M

Friendly and helpful staff went above and beyond to get the number plate we required

Very happy, easy to deal with, excellent!!

While working away I was looking late last week for a private number plate and came across this company- previous used another company for three others that I have procured BUT cannot praise this company's service enough. Made three late night enquires - website easy to follow and clearly demonstrates the number plates with costs By the morning I had received a phone call but due to the fact I was on site I asked if they could email costs plus extras for me to review which they did. By lunchtime I spoke with a young girl called Clare and was sorted. Straight forward payment - plates- transfer... Made plates arrived next day few days later I received the cert to put on the new car. Clare was ?Brilliant? manner/explained and sorted. Telephone conversation- no pushy spell which I cannot stand Excellent service - Proactive- Straight to the point- Delivery cannot fault

This was my first time using national numbers. They explained the buying process and in my case the timed auction procedures etc and took my deposit but then didn't send the auction documentation through. I called, it was sent and I returned the completed forms for the auction my plate was due in. But then there was no more communication so when the auction started I wasn't sure if the bids I could see going up via the website were mine or not. When I called, they always answered and with the exception of the initial paperwork hiccup, everything went perfectly smoothly. Maybe I was worrying needlessly, but the occasional email update to inform you that each stage has been completed would provide that little reassurance that everything is on track. Would I use them again? Yes, absolutely.

However I was a bit surprised that I was requested to pay a top up on the deposit. Also the actual seller was not as fast in responding, confirming the plate was still for sale and returning transfer confirmation back to the agent, as I would have liked. However once the agent had the seller?s authorisation documents returned, the transfer was completed over the phone, allowing me to start ordering plates etc.

It has been an absolute pleasure to work with This company. I have already recommended it to my friend.

Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.

Adam was extremely helpful,knowledgable and informative

Very satisfied and quickly transferred kevinflorance

Quick , great communication