B4 ASH

Brilliant efficient service from the beginning to the end.

I received 5 star service from Phil and my mark would have reflected that once he took over my request, prior to that I had spoken to someone who failed to call me back which is very frustrating so my review is 5 stars for Phil and 4 stars overall.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Brilliant service very quick and efficient a very happy husband

The website is very easy to use I chose a plate and purchased it. The day after I found another plate that I preferred and telephoned them to see if I could change my order, they said they would try and help me, and they did I now have the plate I wanted. I received the paperwork within a week. They also offer other services in helping you to transfer the plate and arrange for the numbers plates to be printed as optional. Their service warrants a 5 star rating.

Fantastic experience with this guys Thank you for everything

The best,very quick and clear...!

Very helpful from start to finish.

Recommend to all

Many thanks to Eric who bid for me and won at a very good price , kept me in touch with what was going on would contact again if needed