This was the first time I bought a private plate, and had no idea how it all works. The staffs at National numbers were very helpful and explained step to step what will happen. The reason I didn't give five stars is that I feel they need to improve on communication to customers. From when I paid the initial fee, there was no call or email to update me with the process and I have to call them. But they did answer the phone every time I called and some one always try to help you. Overall, I am a very happy and satisfied customer.
Y2 PET
A brilliant service from start to finish ... everything explained clearly and it was a very quick transfer ... thank you very much
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
This was a very pleasant transaction, the team communicated really well and the registration transfer happened so fast, in short I would happily recommend to anyone and if I was in the market for another plate I would definitely look here first.
MR61 HAN
Brilliant service.
M2 ELV
Great, prompt service and no delay in paying over funds.
W16 SOF
Absolutely great service, my daughter has her present for Christmas - thank you
AW20 ANA
wouldn?t deal with anyone else - Paul Moore has the patience of a saint and spends much time helping you to find the exact thing you?re looking for. Seamless service from start to finish.
MOD 5T
I had completely forgotten about registering my request with Nationalnumbers as it had been some years ago, so when they contacted me I was quite suspicious and not quite sure if it was all a con. Anyway, I went along cautiously and I have to say the staff were at all times extremely helpful and reassuring and the whole process was managed by them very smoothly and professionally. I now have my new plates which I am very happy with and I would unreservedly recommend Nationalnumbers based on the service I received.
KH07 TCH
Quick and easy process, great service, would recommend