BJZ 554

Very good customer service very helpful

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Purchasing a plate was so easy with the helpful and friendly gentleman I spoke with. Was able to answer any questions I had regarding the transfer. Prompt delivery too! ?

very nice people to deal with

Excellent customer service

It took a while to sell the plate, but then I suppose that is the way of things, but the speed at which the transaction was completed was amazing. I got the documents emailed from them on the Friday, sent them back recorded delivery on the Saturday and the money was in my bank on the Monday. Truly amazing speed!

Easy transaction,great customers service... and prompt arrival of Number plate.Happy days !

Excellent service I would definitely recommend to anyone

Quick and efficient email after enquiry transferred to the colleague that had sent the email very helpfully explained procedure and answered all my questions pleasantly and friendly

Swift efficient service