BOO 4

In my opinion I find this company to be professional, efficient and expedient. Front-line staff and support staff always helpful. Special mention and thanks to Debby McCabe for being very helpful.

Great service - very helpful ?

Decided to purchase a new number plate two days ago and i was expecting to have to wait at least a week or two before i could actually change the plate on my car but it only took two days. Great experience, hassle free and extremely fast. Would 100% recommend to anyone looking to purchase a new number plate.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

I sold a plate recently and it was hassle free. The plate was listed for quite some time but I didn't opt for enhanced listing etc so can't complain. I bought the very same plate from them 12 years ago and that was hassle free.

Everything happened just as they said it would in their advert.

The person I spoke to was very helpful and even after I made a mistake they changed it for me with no problem, the only thing I didn?t like was the letter they sent with my certificate offering so fast track my registration in a day for £49 when I spoke to the DVLA they told me how to do it online and it took me about 2 mins to do myself for free which they must have known about

Great service

EXCELLENT WEBSITE AND GREAT FOLLOW UP SERVICE ESPECIALLY AS I ONLY SPENT £49

First class service from all your departments, your team made it so easy and very straight forward. Many Thanks A Sirmond