BSZ 686

Excellent service number plate arrived 2 days after ordering

Good Customer Service, Helpful and friendly.

This was my first time using national numbers. They explained the buying process and in my case the timed auction procedures etc and took my deposit but then didn't send the auction documentation through. I called, it was sent and I returned the completed forms for the auction my plate was due in. But then there was no more communication so when the auction started I wasn't sure if the bids I could see going up via the website were mine or not. When I called, they always answered and with the exception of the initial paperwork hiccup, everything went perfectly smoothly. Maybe I was worrying needlessly, but the occasional email update to inform you that each stage has been completed would provide that little reassurance that everything is on track. Would I use them again? Yes, absolutely.

This was not the easiest company to buy from and it appears that not all numbers listed are actually for sale. We did complete the transaction on the third number I tried to purchase. The problem with the other two appeared to be that the seller did not respond to National Numbers. However, no-one told me, the customer. Several weeks after making an enquiry I had to phone up to find out what was going on, no news so we tried another number and the same thing happened. Once we did agree a deal on the third number the process worked smoothly but apart form the original email no further communication until I received an invitation to complete this survey. I buy frequently on -line and most companies send emails - even if they are automated - to keep you informed of delivery etc. The process worked, the price was competitive but it is a bit disappointing as a cherished number plate is a luxury item and you need to have a good buying experience but it was not.

I wrote a review on the day of the auction, due to the disappointment I felt. I can not emphasize the difference Martin made by emailing me and having a follow-up conversation. Not only do I value the conversation I had with him, I greatly appreciate the service he is providing to me. The follow-up service is more than 5 stars. Again thank you, Martin, for being an exceptional person!

Easy, simple experience but not registered yet as for a Xmas gift

Great service. Very smooth transaction. All done in two weeks. Thanks.

Excellent easy process would definitely recommend

Would definitely recommend and wouldn't hesitate to use again! Answered all questions promptly and held hand, step by step through the process!

Great service fast delivery