A worthwhile and helpful service, providing all the leg-work in obtaining my new plate, and representing me at the DVLA auction. Improvements could perhaps be a better focus on communications (I received several requests for the same information, despite having sent it at least twice), and perhaps some better explanation on what to expect during the auction day, including auction terminology for those of us inexperienced at auctions! Overall however, a positive experience and I would recommend to others.
TU11 YYU
I bought my new number plate and received an email telling me that my purchase had gone through, but I would have to wait for confirmation of my purchase (as the number cannot be guaranteed). This was to be expected as you cannot guarantee a number based on the website stock of private plates. Unfortunately I did not receive a confirmation email telling me I had secured the number plate. I called the contact number on the website and I was dealt with by a very pleasant lady who confirmed that my bid was successful and it would be posted to me shortly. It arrived the very next day and I can only say that I was extremely happy with the service that I recieved. I would definitely recommend this company as their customer service was excellent. My only criticism (positive not negative) is that it would be nice if an email was sent to determine wether my purchase was successful or not. It left me slightly anxious as it was a very special number to me. Apart from that one thing. The company have been excellent. No complaints. My number is with me ?
DN07 SPY
Found the fellow I dealt with most helpful. Easy transaction and everything explained
N77 JJG
Service great, payment and delivery good. Website input is a little confusing if the plate is a gift. Overall, very happy.
Y66 WOW
A very friendly fellow called Adam helped me through the process which was a breeze, fast and friendly service what more could you ask for?
YO04 YGO
They promptly replied to my initial enquiry had realistic prices, very easy process all explained, Faultless service
E15 STA
Excellent customer service. Process was simple and uncomplicated. Thank you
W1 SLS
Very good service and responsive staff.
A transparent, friendly and efficient service from beginning to end. Jill was especially helpful. I would recommend this company without hesitation.
SIL 2787
All went well and pleased with service received. However there were 2 times when their phone was not answered and no return call. All went well in the end but process unclear for a novice first timer.