CHC 267

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

very professional

Fast and friendly service.

Great service with excellent staff

Fantastic service... super fast... Best money I have ever spent.

So easy to do, & I know next to nothing on a computer

Excellent, bought two plates from them, looking for another for the wife. They do it all and register your plates. Phone manners brilliant, friendly, very helpful. Thanks guys!

Excellent service, very easy to use. Very quick as well.

Excellent service all completed in a week.

I was dealing with Marty when I found the plate I wanted online. I rang him up and he was very good with assisting me and giving me the correct information. Very impressed with his level of customer service and knowledge and I would like to say thank you. Cheers.