After waiting 18 months to sell my number plate, the seven weeks from NationalNumbers phone call to completion went quick enough ! Not I hasten to add, the fault of NationalNumbers. I suspect the biggest delay was with the DVLA and their processes. The company was very professional, kept me informed all the way and always responded to emails. I spoke to several people on the phone and they were always able to give me up-to-date accurate information. They were courteous and helpful. Anyone who puts the following on their website might appear frivolous but what it actually reflects is a human approach to life and an appropriate sense of humour ! "National Numbers is based in sunny Billingham in the North East of England. The staff all wear flat caps and have a passing interest in whippets! The office has a beautiful panoramic view of the largest petrochemical complex in Europe." Thank you NationalNumbers for selling my plate and making me smile.
Bad initial experience - but since put right. Originally disappointed with the poor response to my enquiries - so reflected this with appropriate feedback. Happily, they then responded more positively and today I was able to acquire a suitable plate within my time frame and budget. So, good news all round.
T6 PKO
Very fast and professional. Would use again and fully recommend to anyone.
MC17 YFC
Very pleased with the overall service. On occasions when I needed to email a question it was replied the very next day.
S15 JEN
Excellent service. They communicated really well and very helpful.
TS04 TER
Everything happened just as they said it would in their advert.
I bought a plate and am in the process of selling my original plate through National Numbers. They make the whole process very straightforward and quick; they may not necessarily be the cheapest (I saw my purchased plate advertised for a lower amount elsewhere) but are by far the most customer centric company to do business with - hence why I chose to buy the plate from them.
Bought a numberplate arrived pretty quick
This was my first time using national numbers. They explained the buying process and in my case the timed auction procedures etc and took my deposit but then didn't send the auction documentation through. I called, it was sent and I returned the completed forms for the auction my plate was due in. But then there was no more communication so when the auction started I wasn't sure if the bids I could see going up via the website were mine or not. When I called, they always answered and with the exception of the initial paperwork hiccup, everything went perfectly smoothly. Maybe I was worrying needlessly, but the occasional email update to inform you that each stage has been completed would provide that little reassurance that everything is on track. Would I use them again? Yes, absolutely.
WN57 WOO
Really helpful - never done this before so was guided through process. Looking forward to springing my wife's birthday surprise.