All went well and pleased with service received. However there were 2 times when their phone was not answered and no return call. All went well in the end but process unclear for a novice first timer.
RB52 RBB
A very simple and straightforward procedure very pleased with my purchase ..what more can I say except thank you
SJ09 MCL
Found them very good no hassle what so ever
TM11 NOV
Great all round service and very speedy. Thanks National Numbers.
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
MR57 CHD
Very rapid work and efficient many thanks
Concluded the sale of my cherished number and transferred the money to my account within less than a week. Very efficient staff who are always available for advice. I have already placed another private registration number with National Numbers. Highly recommended.
AM51 OTH
Great service and paper work arrived within a few days. Well Done!
We had forgotten about my mother-in-law's personalised number plate which we put on retention over 18 months ago. National Numbers got in touch to ask if we still had it and wanted to sell it. They were helpful from the start and after sending off our documentation late on Monday, we were kept informed through e-mail and we had the agreed sum of money in our account on Thursday. Great service and I'd recommend.