This was my first time using national numbers. They explained the buying process and in my case the timed auction procedures etc and took my deposit but then didn't send the auction documentation through. I called, it was sent and I returned the completed forms for the auction my plate was due in. But then there was no more communication so when the auction started I wasn't sure if the bids I could see going up via the website were mine or not. When I called, they always answered and with the exception of the initial paperwork hiccup, everything went perfectly smoothly. Maybe I was worrying needlessly, but the occasional email update to inform you that each stage has been completed would provide that little reassurance that everything is on track. Would I use them again? Yes, absolutely.
Everything happened as expected and the transaction was completed without any problems.
P300 SRG
Excellent service received certificate for number plate within days unfortunately DVLA aren?t working so can?t get it transferred to the car yet but this is NOT the company?s fault. Definitely recommend
CAZ 2376
Good service
Excellent customer service. Helpful and genuine staff on the phones. The plate I rang to purchase (after watching it for months) had been sold but an extremely helpful member of staff helped me find an equivalent with just as much meaning. Smooth process. Definitely recommend this company.
N4 CML
However I was a bit surprised that I was requested to pay a top up on the deposit. Also the actual seller was not as fast in responding, confirming the plate was still for sale and returning transfer confirmation back to the agent, as I would have liked. However once the agent had the seller?s authorisation documents returned, the transfer was completed over the phone, allowing me to start ordering plates etc.
97 RJ
Good service and easy. Quality of plate sent isn?t fantastic though