DGZ 11

Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Nice, easy transaction and great gift for my sons 18th. Thankyou!

I can honestly say selling my number plate was so so easy with National Numbers, it took under a week to sell it and the money was into my account. Liam who I spoke to throughout was so helpful in fact he was great, I would totally recommend this company to everyone selling a reg plate, thanks so much for making it so easy guys.

Paid for it . Received the Certificate . Sorted it out on line . Job Done . Simple.

Friendly knowledgeable staff, they did everything they said they would.

Very quick and helpful

Seem less transaction would definitely use this company again

One of the best services I have ever received. From start to finish they kept me informed and everything was a very quick process. They never faffed about over anything like some companies do this day and age. They sorted everything I queried over. Brilliant! Thank you!

Excellent service would recommend to other buyers