EMZ 3929

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

A+ service and really easy to use. Thank you

From start to finish I was impressed with the knowledge, professionalism and friendliness of the staff I dealt with, particularly Martin, who helped so much. I am delighted with my new number plate and it looks really great on the car. Thank you.

Always a very quick service, A*****

Brilliant service from beginning to end. Regular contact throughout the transaction keeping me up to date on the current situation. Very quick and fuss free service, by friendly and well informed team. Ryan was extremely helpful and rate him 5 star for his customer service

Excellent service. Will definitely use again

Answered all my questions promptly when I telephoned the office, it makes the whole process so much easier.

Absolutely fabulous service would not hesitate recommending the company . Who were Friendly and very competent ,and the turn around getting the number plate on my car was extremely quick, did not expect it to be so easy, and uncomplicated to change the plates . Really pleased .

EXCELLENT WEBSITE AND GREAT FOLLOW UP SERVICE ESPECIALLY AS I ONLY SPENT £49

Great service. Very friendly. I would not have had a clue what I was doing at the auction myself.