FNZ 510

Perfect service???

Great service excellent customer service.

What a nice company to do business with - totally professional.

Great help and advice

Experts in their field .within 24 hrs of receiving new plates they were on my car useing their guidence .

Pretty seamless process.

Very helpful and friendly company, who made the whole process simple and fast

The actual service of getting a personal number plate is good however people over the phone need customer service training as they sound miserable and don't feel they would go the extra mile fo a customer.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Very helpful staff and very quick delivery.