G29 POL

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Dealing with National Numbers was very enjoyable and I could not fault their customer service. They were not prepared to negotiate on my number but that was not a major problem. Customer service was exceptional at every stage of my purchase. Well done all. Will definitely use again if I get the chance.

I was really pleased with how quickly I received my new number plates, and the price. The whole process was really efficient and my new plates were on the car in no time, excellent service would definitely recommend.

Very happy, easy to deal with, excellent!!

First class service, all done within short time brilliant would highly recommend.

Very quick service. Really happy

very helpful guiding me tho the dvla auction procedure.would recommend to all who want to purchase a cherished plate.

Great service from Eric and his colleagues. Kept me informed all the way and secured the plate. Would strongly recommend.

Very straightforward and quick service

The company explained clearly the process to me. On the last day of the auction, I was so stressed (as I have no gambling bone in me), but the rep called me and calmly reassured me. His advice turned out to be spot on and worked for me. I paid more than I wanted, but I got what I wanted. Thank you!