GO71 ADE

So calm and polite on the phone it made the transaction pleasant. You did not feel you were just a number.

Very simple quick and easy

Excellent service, good communication and prompt payment

Have already expressed my thanks to the team in a private E-mail

Quick and efficient service with the whole transaction be completed very quickly

Pleasant experience, very friendly and professional staff. It was a pleasure to deal with them.

Very easy straightforward and prompt

very easy - process explained clearly and assigning the new number was delayed at my request until my daughter's birthday. Perfect.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Very easy to do, National Numbers were very helpful.