Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
P19 XOR
Fast and efficient with clear instructions. Thanks!
L21 MCL
In my opinion I find this company to be professional, efficient and expedient. Front-line staff and support staff always helpful. Special mention and thanks to Debby McCabe for being very helpful.
XX58 RON
Excellent customer service and made purchasing my number plate stress free.Would highly recommend.
J555 UTA
A simple and straight forward procedure.paperwork arrived on time, still waiting for the plates.
S6 DJV
Fast work once the DVLA issued the V5. Highly recommended.
XX57 TAW
Fast efficient service thank you
TAN 43R
Plates were provided as promised and at the agreed price. Good service.
GP61 XXX
Number plates arrived earlier than expected,customer services really helpful,very pleased and would definitely recommend to friends, great company.