GT08 ANN

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

I'm, very happy with the service and price I paid. It was a very simple process. My personalized plates were on my car 5 days after the purchase . E mails and paperwork provided gives full guidance of the change over procedures

Excellent service, they do 'what it say's on the tin'. A very helpful lady (Gwen) in the office explained the whole procedure to me. Thanks Again

From start to finish National Numbers were just great. I had no experience in this kind of thing and they were able to advise and support me in getting the number plate I really wanted. Their prompt replies made life easy too. I highly recommend!

Phone call one day, two days later I am putting the new number on my car and all paperwork is complete. Excellent.

Explained everything as we had never purchased a number plate before, nothing was too much trouble, would definitely recommend.

The transaction was completed in a prompt and friendly way. All aspects were explained and action efficiently.

Also dealt with Charlotte who was always helpful and cheerful on the phone. I had no idea that you could get the DVLA to issue unused numbers for their auctions. No other numberplate company was able to help me get a very specific plate for my car, the others just tried to sell me the next best thing. Great advice from start to finish. Very happy with the result. Jonny

Excellent professional service, great sales / admin staff who looked after my enquires and kept me up to date with information on my number plate. Smooth transaction with payment system, received my certificate just in time I was informed.

Could not have been more helpful, excellent customer service and very friendly too.