GT08 SAM

Smooth transaction giving me all the necessary information i needed to change the number plate first rate service

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

This company did exactly what they said they would do ! Buying a personal plate with them is the easiest way to do it. Good communication and their opinion on pricing was spot on. I will be using them again !

I was selling a plate on behalf of my elderly uncle. I had never undertaken a registration transfer. You made the process so easy. I didn't have to do much other than fill in a form. It was also super quick and the money was in my account within 10 days. I would use you again. And thank you for your efficient service.

Quick and easy, prompt delivery

Good service

Simple, Clear and Quick.

Excellent customer service. Process was simple and uncomplicated. Thank you

Great service - very helpful ?

Amazing staff and great company