Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.
What a fantastic hassle free service this company offer! All done and dusted in two days, couldn't have been easier to sell my plate.
Every time I contacted NN there was always someone there to give information or guide me to what I needed to know with politeness and professionalism. I would recommend them to anyone, their service is 2nd to none. I would also say that Debby McCabe at after sales is a credit to the company. Thanks again guys.
AM04 GRG
Service was good but when finance had not been completed, no one called me to advise and after 4 weeks realised that the order had not been processed. Apart from that the service was swift and efficient.
BWK 10W
Once you get the jest of what happens, the rest they take care of for you. Always helpful on the phone with any queries. Andrew Cooke Isle of Wight
BU55 HYB
helpful and quick, I already have recommended this company to my friend
MU61 EMM
Well ordered plate no problem but when certificate came dvla wouldnt let me put it on for some werid reason phoned these up and the man on phone was great really poilte and friendly which was nice so thanks R Thompson you made my day and Christmas as plate now on car thank you
DS20 DAN
Very pleased with this site Adam was lovely young man that sorted this out for me as I got two numbers for my boys .