I would have preferred a bit more hand holding as this was my first purchase, I did not understand the process until Ryan took the time to explain the private plate buying proceedure. Will be using National Numbers for my daughters car.
80 LE
Very professional and helpful.
KJ11 KAY
I was very well looked after by a man called Liam, excellent service, number plates arrived within 2 days as promised and paperwork within 5 days as promised, explained everything and said to phone back if any problems sorting out paperwork - excellent service.
WH05 AYY
I?ve never been disappointed by any staff and the service they?ve provided. Any time I?ve called for an enquiry or issues, there?s always been a solution. Always happy :)
Y666 VNE
Very straight forward no hassle experience with purchase overall handled very professionally
JR04 MAT
Looked and found my ideal plate with a great price and smooth transaction
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
CS11 DAD
Straight forward everything went to plan very pleased