Quick and efficient email after enquiry transferred to the colleague that had sent the email very helpfully explained procedure and answered all my questions pleasantly and friendly
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
R31 STA
Excellent no hassle posted really fast pleasure using them.
N10 DOG
once a buyer has been found, the progress was flawless, even during this difficult lockdown period.
Fast, efficient and friendly service
M155 BGJ
Perfect service ordered over the phone all complete with in 5 minutes
M2 PDC
Fantastic service never realised it was so easy.
RIG 6594
100% trouble free transaction. Well done National Numbers Communication was excellent and.the staff could not have been more helpful Graham Turner
From the first day I rang to delivery of plates,was all completed in under 5 days.A great service by a very professional team at national numbers thanks very much mark woodruff