HSZ 590

Fantastically simple process

Great service,no faults at all

great fast service - customers service was great

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

When I received an offer for my plate from a National Numbers buyer, I was sceptical. I listened to the agent who explained the process and then I researched before taking what seemed to me as 'a leap of faith' with sending off my retention documents and a power of attorney for the plate. I should not have worried! It was the easiest, most pain-free process I have undertaken! The money arrived quickly and exactly as they said it would. I not only recommend, but would recommend to others and will use them again.

so easy to use no worries just plain and simple transaction numbers kept me well informed with my sale staff were first classs

Certificate took almost 10 working days to arrive rather than the promised 7 working days, hence the four stars.

Marty was really good and helpful at all times!

Superb excellent communication and service

extremely simple from start, purchasing private plate to finish, assigning plate, would definitely recommend.