IHZ 233

Upfront, honest and quick turnaround when selling plate

Bad initial experience - but since put right. Originally disappointed with the poor response to my enquiries - so reflected this with appropriate feedback. Happily, they then responded more positively and today I was able to acquire a suitable plate within my time frame and budget. So, good news all round.

Every time I contacted NN there was always someone there to give information or guide me to what I needed to know with politeness and professionalism. I would recommend them to anyone, their service is 2nd to none. I would also say that Debby McCabe at after sales is a credit to the company. Thanks again guys.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

From initial contact regarding someone enquiring on my Reg national numbers dealt with the sale fast and guided me through the documents very easily I would higher recommend using them to find you a buyer for your Reg thanks guys ?

Efficient service. Still awaiting certificate otherwise would have been 5/5.

Great all round service. I'd been looking for a particular plate for my business company vehicle for a long time with no luck. Contacted they guys at national numbers and within no time they had found it and got it to auction. Now im the owner of the exact plate i wanted.

The registration number was ideal for me and good value, the whole transaction was smooth and fast. Many thanks.

Unbelievably quick and efficient. Plates received and transfer completed in 5 days. Brilliant...

Fantastic service love my new plate and would definitely use again. Thanks.