ISZ 3166

Very helpful Professional Kept me informed Much appreciated guys

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Excellent service and friendly people

The customer service by this company is second to none. Nothing was too much trouble. Not only would I recommend ....I already have .....and my friend is using this company as well for her new plates

Excellent service, very friendly and helpful. Offered support after purchase.

Excellent service very prompt

However I was a bit surprised that I was requested to pay a top up on the deposit. Also the actual seller was not as fast in responding, confirming the plate was still for sale and returning transfer confirmation back to the agent, as I would have liked. However once the agent had the seller?s authorisation documents returned, the transfer was completed over the phone, allowing me to start ordering plates etc.

Amazing customer service from start to finish! Literally chose the number plate I wanted and they sorted the rest! I would highly recommend for anyone wanting a personalised plate!

Having never been in a position to own a personalised registration, I was looking for advice and guidance on the whole process. Dan was brilliant. Polite, patient and informative. Nothing was too much trouble. From beginning to end, Dan ensured that the whole process was smooth and seamless. Great communication. I would recommend National numbers to anyone thinking of investing in a personalised plate. Thanks Dan for your person centred approach.

First time I've used National Numbers and would not hesitate to use again. Very efficient service and friendly staff. Easy and uncomplicated transaction and money was paid into my account very quickly. Thank you!