J888 YOR

Excellent service - received retention certificate for a number plate within three days x Stuart was great and also offered to help once I received the relevant documents

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Excellent service

Very happy with the purchase of my plate, it went straight forward

Simple and straightforward ??

All staff are professional and provide a great service even answering those "silly " questions that some of may have. I will remain indebted for all the time and assistance/guidance I received. Special thanks to Debby in the Admin team.

Very helpful members of staff that talked me through the whole process and made for an effortless transaction.

Brilliant service and quick ,Paul Great customer service.

They sorted everything out all done in a week , well pleased

A very simple excersize in choosing a cherished number