I ordered a private plate and paid for it online, despite bank holiday shipping stalls I received my certificate in under 2 weeks and was able to plate the car immediately online.
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
M25 CJB
Customer service is amazing, was so easy to find and buy the perfect reg. My only issue is the fact that you have to buy a set of (very pricey) number plates, like this should be an option, also the plates themselves are honestly the worst ones I?ve ever seen, and for £50 they should be a lot better. Another thing is the transferring of the reg, I feel this should also be optional, I personally would?ve preferred to make contact with the dvla myself. This could just be me missing something on the website...? Other than those minor issues, absolutely perfect, and a pleasure to deal with.
L200 HHT
Excellent service
LJL 10W
Very helpful
SC07 THL
A very smooth and easy process with the paperwork arriving after about a week. I compared to other sites and found these the best value for money.
This company advertised my Number at no cost to me and after a few months sold it at a price I was happy with. The process, once a potential buyer was found was friendly, smooth and efficient. The staff were helpful and paperwork & payment were received promptly. My only reason for not giving them 5 stars, is that their initial valuation was unrealistically high (over twice what I agreed to sell for) which is a rather misleading way to get sellers on their books. Having compared similar plates on the internet, I believe I've been paid a fair market value for my plate and am very happy with their service.
MR63 CRG
Really good way of buying personal plates & very speedy service .Every thing done on line even designing your plates they arrived by post within 3 days .I even received an after sales call to see if i was happy with my purchase & the sales team are very helpful .Just waiting for the DVLA to return my log book which seems to be taking forever as im eager to get my new cherished plates on my car !
I was approached by National Numbers stating they had a buyer for my cherished plate. Having been somewhat sceptical, they have actually delivered and funds arrived in my account today. Great service and 100% genuine. The team kept me informed and tge process was very easy. Would definitely recommend.