JDZ 68

Very helpful 5 star would recommend

Very quick and easy to use the site.

friendly and very helpful staff who brightened up my day whilst working through my large order.

Very straight forward and excellent service.

no complaints very efficient

This was my first time using national numbers. They explained the buying process and in my case the timed auction procedures etc and took my deposit but then didn't send the auction documentation through. I called, it was sent and I returned the completed forms for the auction my plate was due in. But then there was no more communication so when the auction started I wasn't sure if the bids I could see going up via the website were mine or not. When I called, they always answered and with the exception of the initial paperwork hiccup, everything went perfectly smoothly. Maybe I was worrying needlessly, but the occasional email update to inform you that each stage has been completed would provide that little reassurance that everything is on track. Would I use them again? Yes, absolutely.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Very helpful, Great customer service and fast delivery.

Process was incredibly easy. Exemplary after sales service. Debby kept me informed with multiple emails and answered several queries nigh on instantaneously and everything occurred as stated. Nice touch. Top tip though: if you're going to use the number plates supplied (in my case for a bike) make sure you request size of plate applicable. Mine was too large but this is in no way attributable to National Numbers. Thanks guys.

Excellent service and genuine 5 Star Customer service..... From purchase to transfer including plates 72 hours... Stunning and the Ronseal of companies.