JOI 116

Very happy, easy to deal with, excellent!!

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Very quick and easy transaction... great communication every step of the way, purcashed and on car within 3 days.

Very easy transaction

I first looked at the website to see if the number plate combination I wanted was avaialble. The system was easy to use and I had soon identified a suitable plate. As I was new to buying a cherished plate, I rang them and the was given clear and helpful advice. I completed business over the phone - couldn't have been simpler. The plates arrived within two days and the certificate a few days after that. The instructions for completing the changeover were clear and unambiguous. It's refreshing to deal with a company that delivers what it promises in such a friendly and efficient way

Great service great selection to choose from very easy to use website and a very quick service .... definitely be recommending this website to friends and family ?

Excellent professional service. We were worried about sending off our log book to strangers but they reassured us and assisted us right through the process. Payment was very speedy. Many thanks to the whole team We would thoroughly recommend.

Always pleasant and civil, very helpful. Would recommend to a friend, well done.

Very quick purchase - all done and on my car within 5 days. Great service.

G,have received plates still await documentation