KD54 PUG

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Very helpful, friendly and kept me up to date the whole way through the process of buying a new plate.

Great service and got the plate I wanted. Just one minor thing which was from them posting the certificate to me, it took 8 days to get to me. I would expect it takes no longer than 2 days to receive a letter.

I found this company was very reliable and very helpful with my purchase. It was quick and simple over the phone.

First time I have used national numbers ,would not hesitate to use them again.good communication from polite and helpful staff.very pleased with my purchase.

I dealt with a gentleman Called Paul on extension 195, absolutely amazing customer service couldn?t thank him enough made it such an easy process for a first time experience.

5 star service, thank you

From the initial enquiry to purchasing and completion of 2 number plates customer service was excellent.

Excellent service

Good service. Great contac. Pleased with my number