KIW 221

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Simple, good communication & did what they said they would

Prompt, efficient, polite & helpful throughout the process.

Excellent service provided, l Got the plates for very good price. Very pleased

I love it how the no interest system works and perfectly matches my finances support

No hassle to us at all, the paperwork was done by the company and there were no costs involved for me! Bonus, would definitely recommend!

Got there eventually plate now on car, i was waiting for the plate with the explanation it was a bank holiday monday, it was in scotland but not in wales=dvla or anywhere else in the uk.

Quick, efficient, polite, absolutely no hassle with my purchase. Highly recommend this company.

Sold my plate thorugh National Numbers. They actively chased the buyer throughout the process to speed it up.

It is the first time that I have used such a service but, coincidentally two colleagues of mine were also buying private plates from different companies. Their experiences were far different to mine. They both had documents lost and are still ongoing. I began my process With National numbers much later and mine concluded very quickly. Couldn't have asked for better. They did everything for me in super fast time.