L10 KHA

I wrote a review on the day of the auction, due to the disappointment I felt. I can not emphasize the difference Martin made by emailing me and having a follow-up conversation. Not only do I value the conversation I had with him, I greatly appreciate the service he is providing to me. The follow-up service is more than 5 stars. Again thank you, Martin, for being an exceptional person!

Transaction completed without any problem. Couldn't ask for anything better. Money transfered very quickly.

Fast and pleasant.

The service I received was very good and competent and I was very pleased to receive my documents from DVLA as promised.

So happy that I used National numbers to find my plate!! Steve, Ali and his team where really helpful and got me my plate at a very reasonable price. Thanks National Numbers will be using you guys again!!!

So easy to complete very satisfactory

I had previously used Regtransfers to sell my numbers, however after some underhand tactics I changed to National Numbers. They sold my number relatively quickly compared to RT. The staff member called me and told me exactly how much I would clear, rather than trying to get me to accept an amount ridiculously far from the agreed figure like RT used to do. It was confirmed the same day that the number had sold. The only downside was the amount of time it took to receive payment, which was several weeks, and the fact they did not keep me informed of the delay - I had to chase them. Otherwise they would get 5 stars!

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Helpful, freindly staff, easy payment plan, faultless experience. Would recommend and I am thinking of buying another!!! THANK YOU!

Great service and very helpful