LXS 4

Customer service is amazing, was so easy to find and buy the perfect reg. My only issue is the fact that you have to buy a set of (very pricey) number plates, like this should be an option, also the plates themselves are honestly the worst ones I?ve ever seen, and for £50 they should be a lot better. Another thing is the transferring of the reg, I feel this should also be optional, I personally would?ve preferred to make contact with the dvla myself. This could just be me missing something on the website...? Other than those minor issues, absolutely perfect, and a pleasure to deal with.

Fast and efficient. Information sent re DVLA number plate transfer is spot on. Website is easy to use. Excellent company.

Helpful staff and a great price. Many thanks.

This was not the easiest company to buy from and it appears that not all numbers listed are actually for sale. We did complete the transaction on the third number I tried to purchase. The problem with the other two appeared to be that the seller did not respond to National Numbers. However, no-one told me, the customer. Several weeks after making an enquiry I had to phone up to find out what was going on, no news so we tried another number and the same thing happened. Once we did agree a deal on the third number the process worked smoothly but apart form the original email no further communication until I received an invitation to complete this survey. I buy frequently on -line and most companies send emails - even if they are automated - to keep you informed of delivery etc. The process worked, the price was competitive but it is a bit disappointing as a cherished number plate is a luxury item and you need to have a good buying experience but it was not.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

I gave a rubbish review of this company as I was extremely dissatisfied but thought nothing would happen. I received a call from the Managing Director the next day & it was sorted by the end of the same day! Reviews can be powerful & get the right outcome. The MD restored my faith in the company & I would use them again. Thanks

Excellent communication and swift service.

First class speedy service........

Great service - very helpful ?

Very good service.