Well I found this a really relaxed experience. Basically I found the registration I liked, sent them a email showing interest, they rang me back the next day, fully explained the process & cost and that was it!! My new plates arrived within a couple of days having been offered various choices of design...
A13 OED
perfect service!
K9 NWJ
Excellent service and prompt
F11 TNY
smooth transaction, from start to finish, speedy delivery, very pleased.
PN70 PJN
Very pleased with service everything went very smoothly will certainly recommend to family and friends
AB15 LEW
Great service and quick delivery
LIL 175
Brilliant efficient service from the beginning to the end.
Although it took a couple months to go through this was the fault of DVLA Always quick to answer questions and helpful on the phone the team at national numbers was first class
Very understanding and easy to deal with. I spoke to Adam, who was very helpful and patient, so definitely recommend them to anyone who is interested in a cherished number plate.
Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.