MNZ 790

I purchased a plate from NN back in June of this year. I then went on to buy another. I did complain at the time as the advisor was extremely rude and I decided not to purchase. I was told however should I change my mind and come back I could perhaps be given a discount due to the poor experience I had. Everyone deserves another chance so I emailed this month and dealt with Jill. Her customer service was exceptional, she replied immediately to my email and followed this up with a call at a time that was convenient for me. She was thorough, honest and there was no pushy sales tactics. I've bought yet another plate and will more than likely return for a third in December. I will be going directly to Jill !! Fab service thank you NN and thank you Jill !!

Sold our number and really happy with price agreed with NN. Whole transaction start to finish took 5 weeks - little longer than expected but happy nonetheless. I'd completely forgotten our number was listed for sale with NN then got a phone call out of the blue from Adam asking if we would sell for an offered price which we were happy with. Was a bit of a leap of faith completing the paperwork and handing over control of our number to NN but it worked well and no real hassles. We had to chase up a couple of times (dealing then with Ryan) - seemingly although the buyer had paid a deposit he/she hadn't come through with his/her paperwork and NN was waiting on him/her. Ryan called the buyer and obtained confirmation he/she was going through with the deal then Ryan called us back and advised he would send off our paperwork to DVLA and then send us our cheque - which he did - thank you Ryan. So all-in-all a good deal - we're happy - just the communications from NN side were a little lacking when things got slow - we had to do the chasing up calls (2) but Ryan certainly grabbed hold of it and brought it to a good conclusion for us.

Thanks to Eric at National Numbers who successfully won the bid on the cherished plate I wanted. Absolutely great service totally transparent with open and honest advice. I will definitely be using Eric again!

However I was a bit surprised that I was requested to pay a top up on the deposit. Also the actual seller was not as fast in responding, confirming the plate was still for sale and returning transfer confirmation back to the agent, as I would have liked. However once the agent had the seller?s authorisation documents returned, the transfer was completed over the phone, allowing me to start ordering plates etc.

Very good service. Helpful, friendly and also very quick.

Fast and good service. DVLA problem with my application was dealt with very quickly at no extra cost by National Numbers ,extremely happy with this company.

A Christmas gift that went down so well ! Loved it !

Excellent customer service. Helpful and genuine staff on the phones. The plate I rang to purchase (after watching it for months) had been sold but an extremely helpful member of staff helped me find an equivalent with just as much meaning. Smooth process. Definitely recommend this company.

National Numbers are a first class service, I would recommend to anyone!

Phil was a great help, made the purchase of my new plate very easy. Recommended