Ordered my new plate on the Friday and it was with me less than a week later. I paid the extra for National Numbers to contact DVLA, which was well worth doing - no hassle and stress free
S70 AUS
Amazing customer service from start to finish! Literally chose the number plate I wanted and they sorted the rest! I would highly recommend for anyone wanting a personalised plate!
K666 BLA
Absolutely brilliant, helped me loads and put up with my many phone calls asking questions. Was all made easy from start to finish. Thank you
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
It is so nice to get a polite person on the other end of the phone,and Phil was so helpful keep it up ,Good customer service ., and all done for me , Malcolm Beddis
L31 VER
Excellent service and after sales. Lenny was first class.
DF52 WOO
National Numbers were very easy to deal with. Very professional and quick service very pleased for the whole process.
K77 EMG
Simple and hassle free.
J50 UPP
EASY TO DEAL WITH STRAIGHT FORWARD AND EASY GREAT STAFF AND SERVICE
GH16 GAH
Very helpful staff. Kept us informed all the way. Took a few days and all documents completed.