N27 SHE

Totally pain free acquisition and transfer service,, thankyou

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Brilliant service, very helpful and I was surprised at how quick it was. Thank you very much

Great service... Very helpful... Definitely would recommend.

Everything went smoothly from buying online receiving paperwork and plates through the post.

Good, quick, reliable service. Easy to follow instructions. Only reason not given 5 stars was the high administrative charge advertised for 'fast track' service with dvla. Which is free and takes seconds on the website (would have been annoyed if I had paid for this 'service')

Would highly recommend. Transaction was easier than I expected and communication was excellent at all stages. The people I dealt with by phone/email were very responsive and gave clear information on what was happening, next steps etc. I never had to chase up, they were always one step ahead and letting me know what was going on!

Excellent service. Excellent advice. Recommend to everyone. 10/10.

Good service all happened as it should, only down side was I ordered plates through them and the rear was the wrong size.

It is so nice to get a polite person on the other end of the phone,and Phil was so helpful keep it up ,Good customer service ., and all done for me , Malcolm Beddis