Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.
Excellent customer service. Helpful and genuine staff on the phones. The plate I rang to purchase (after watching it for months) had been sold but an extremely helpful member of staff helped me find an equivalent with just as much meaning. Smooth process. Definitely recommend this company.
TR10 BAH
I enjoy the support for staff
GT20 YAM
Nice and easy bought the plate and they sorted it all out for my new motorcycle. They sent a plate all I had to do was fit it and all was great. They sorted it out with the DVLA all I had to do was tell my insurance company and that was that ?.
R29 ROB
Can't speak highly enough, great customer service, very quick to process payments and delivery of the plates. Thank you!
Everything went smoothly and all my questions were answered immediately. Phil was very helpful.
Great service. First time I'd ever done something like this and they were very helpful and efficient. Would definitely use them again if needed in the future!
HU11 HBU
All very quick and easy. New plates arrived quickly and online paperwork was very simple.
DR51 NGP
Fast and efficient. Information sent re DVLA number plate transfer is spot on. Website is easy to use. Excellent company.